Senior-led performance team · PatnaFree audit →
Official WhatsApp Business API · CTWA · Chatbots · Serving Patna & all India

WhatsApp Marketing That Sells — On the Official API.

Patna's specialist WhatsApp Business API agency. Broadcasts, chatbots, Click-to-WhatsApp ads, catalog commerce, cart-recovery flows and Green Tick verification. 50M+ messages delivered, 58% median open rate. Fixed retainers — no per-message markup, no BSP lock-in.

50M+
WhatsApp messages delivered on official API
58%
Median open rate in first 60 minutes
37%
Average abandoned-cart recovery uplift
120+
WABA accounts onboarded since 2022
WhatsApp Business API dashboard with broadcasts, templates, chatbot flows and Click-to-WhatsApp analytics — managed by TRAFIXEL Patna

Every WhatsApp use-case, run by specialists.

Broadcasts, chatbots, Click-to-WhatsApp ads, catalog, cart recovery, notifications — one team, one dashboard, one report.

Retention & offers
Broadcast Campaigns

Segmented broadcasts to opted-in lists using pre-approved marketing templates. 40–60% open rate, 4–12x email conversion.

Acquisition
Click-to-WhatsApp Ads

Facebook & Instagram ads that open a WhatsApp chat with instant chatbot qualification. 40–70% lower CPL vs form ads.

Automation
Chatbots & Automation

24×7 no-code + NLP flows for FAQs, lead qualification, appointment booking, catalog browse and human handoff.

Ecommerce
Catalog & Commerce

Native WhatsApp catalog + carts + payments (India). Browse to checkout without leaving the chat window.

Revenue rescue
Abandoned Cart Recovery

Event-triggered 1hr / 24hr / 72hr flows for Shopify, WooCommerce, Dukaan. Recovers 25–45% of carts.

Transactional
Utility & Notifications

Order confirmation, shipping, OTP, appointment reminders, EMI alerts, feedback. 95%+ delivery, near-100% open.

WhatsApp marketing services we ship in Patna

From a one-time WABA setup to a fully-managed enterprise WhatsApp channel with chatbots, CTWA ads and CRM — one accountable team.

₹15,000 one-time
WhatsApp Business API setup

WABA onboarding, phone number provisioning, Facebook Business Manager verification, template design + Meta approval, welcome flow.

₹25,000 one-time
Green Tick verification

Official Business Account application — brand docs, press coverage strategy, FBM verification, Meta review handling.

₹12,000/mo
Monthly WhatsApp management

Weekly broadcasts, template rotation, chatbot optimization, CTWA campaign tuning, Looker Studio dashboard, strategy call.

₹18,000 one-time
Chatbot design & build

No-code + NLP flows: FAQ, qualification, booking, cart recovery, order tracking, feedback, multilingual, CRM sync.

₹15,000 one-time
Shopify / WooCommerce integration

Cart abandonment, order confirmation, shipping, review request, cross-sell flows. Native BSP + store connectors.

₹7,500 one-time
WhatsApp marketing audit

20-page PDF audit of BSP, templates, chatbot funnels, opt-in flow, cost per conversation, DPDP compliance.

Where most WhatsApp marketing budgets get burned

Six mistakes we find in almost every WhatsApp audit — and the exact fixes we ship in the first 30 days.

Grey-market bulk senders

Modified WhatsApp APKs and unofficial APIs get numbers banned in 3–14 days and violate Meta ToS + DPDP Act.

One template, one broadcast

Meta throttles repeat templates. Rotate 3–5 template variants per campaign to keep quality rating high and delivery at 95%+.

No opt-in flow on the website

Cold contacts trigger user reports which drop your WABA quality rating from GREEN → YELLOW → RED (blocked). Opt-in is non-negotiable.

Chatbot without human handoff

80% of high-intent buyers ask questions bots can't answer. Every flow needs a 'Talk to human' escape or you lose the sale.

Ignoring conversation category pricing

Meta charges 2–3x more for marketing vs utility conversations. Structure flows to open utility windows and cut cost-per-conversation by 40–60%.

No CRM sync

WhatsApp chats trapped in the BSP inbox = lost attribution + no re-marketing. Every reply must sync to your CRM with source + campaign tags.

Chatbot-first WhatsApp strategy

A chatbot that qualifies while you sleep.

Every WhatsApp lead should land in a flow that qualifies, books or sells — before your team even sees the chat. We design flows in Hindi, English, Hinglish and Bhojpuri, with NLP intent detection and clean human handoff so nothing slips.

  • Welcome + language selection (Hindi / English / Bhojpuri)
  • Lead qualification (budget, timeline, city, intent)
  • Appointment / site-visit / demo booking
  • Catalog browse + WhatsApp Pay checkout (India)
  • Order status, shipping, return, review flows
  • One-tap 'Talk to human' handoff with context
NLP flows

Intent detection in Hindi + English + Hinglish.

Human handoff

One-tap escape with full chat context.

Catalog + Pay

In-chat commerce with WhatsApp Pay India.

CRM sync

Zoho, HubSpot, Salesforce, LeadSquared, Sheets.

Live WABA & Chatbot Screenshots

Real WhatsApp Business accounts. Real flows. Real numbers.

Every screenshot below is pulled from a live WhatsApp Business Platform account, chatbot builder, Meta Ads Manager or commerce dashboard we operate for clients. Brand names blurred per NDA — un-redacted walkthrough on the discovery call.

WhatsApp Business Platform screenshot — Diwali Marketing Broadcast — D2C Home Decor
WhatsApp Business Platform

Diwali Marketing Broadcast — D2C Home Decor

48,220 delivered81% read rate14.2% CTR

Segmented broadcast on approved marketing template. 6,842 replies routed into the qualification bot within 24 hours.

Chatbot Flow Builder screenshot — Home Buyer Bot — Bihar Real Estate
Chatbot Flow Builder

Home Buyer Bot — Bihar Real Estate

12,480 conversations68% qualified24% booked site visit

Hindi + English + Bhojpuri flow with budget qualification and calendar handoff. 11% human handoff on complex queries only.

Meta Message Templates screenshot — Approved Template Library — Marketing + Utility
Meta Message Templates

Approved Template Library — Marketing + Utility

12 templates approved0 rejectionsen + hi

Every campaign runs on pre-approved Meta templates. We handle category selection, variable mapping and re-submission if Meta pushes back.

WhatsApp Commerce screenshot — In-Chat Catalog + WhatsApp Pay — Fashion D2C
WhatsApp Commerce

In-Chat Catalog + WhatsApp Pay — Fashion D2C

₹18.4L GMV/mo942 orders34% repeat rate

Catalog synced from Shopify. Orders paid inside WhatsApp via UPI/WhatsApp Pay India — zero landing page drop-off.

Click-to-WhatsApp Ads screenshot — CTWA Lead Gen — Coaching Institute, Patna
Click-to-WhatsApp Ads

CTWA Lead Gen — Coaching Institute, Patna

2,412 conversations₹28.29 / conversation428K impressions

Meta CTWA campaign feeding directly into the qualification bot. Cost per qualified lead: ₹41 after bot filtering.

Live Chat — Mobile screenshot — Hinglish Qualification Bot in Action
Live Chat — Mobile

Hinglish Qualification Bot in Action

4-step qualify<8s responseHindi + English

Exactly what your buyer sees on their phone. Language pick → service intent → budget band → routed to the right sales rep with full context.

🔒 Screenshots are from real, active client accounts. Brand names redacted per NDA. Full walkthrough available on the free WhatsApp audit call.

Verified Client Results

Real WhatsApp results from Patna & India brands

Every number below is from a live BSP dashboard — no vanity metrics. Cost per conversation, open rate and revenue verified via Looker Studio exports.

42%
Cart Recovery Rate
D2C skincare — Shopify + WhatsApp
₹28
Cost per Qualified Lead
Coaching institute Patna — CTWA + bot
6.8x
Revenue lift
Fashion brand — festival broadcast
63%
Reduction in support tickets
Real-estate builder — FAQ bot + handoff
D2C Skincare · Pan-India

42% cart recovery via WhatsApp automation

Problem

Email cart recovery capped at 11%. Founders relying on manual follow-ups. High CAC eating into margin.

What we did

Shopify + WABA integration: 1hr / 24hr / 72hr recovery flow with dynamic product cards, discount ladder, and WhatsApp Pay checkout inside the chat.

42%
Recovery
3.9x
Email lift
₹8L
Extra rev/mo
Coaching · Patna

₹28 cost per qualified admission lead

Problem

Google form ads at ₹210/lead with 70% junk. Counsellors chasing dead numbers, no time for real students.

What we did

Click-to-WhatsApp ads on Meta with a 4-question qualification bot (class, board, target exam, city) + counsellor handoff only on qualified leads.

₹28
CPL
7x
Volume
84%
Qualified
Fashion D2C · Delhi

6.8x revenue lift on festival broadcast

Problem

SMS + email broadcasts at 3% CTR. Diwali sale under-performing. No re-engagement channel for existing customers.

What we did

Segmented WhatsApp broadcast to 42k opted-in buyers with catalog carousel + tiered discount + Hindi + English templates rotated over 5 days.

6.8x
Revenue
61%
Open
24%
CTR

"TRAFIXEL set up our WABA in a week and rebuilt our cart-recovery flow. We went from 11% email recovery to 42% on WhatsApp. Pays for itself weekly."

Founder, D2C skincare brand

"Their CTWA + chatbot funnel dropped our admission CPL from ₹210 to ₹28 and 84% of the leads are actually qualified. Our counsellors are finally productive."

Director, Patna coaching institute

TRAFIXEL vs Bulk-Sender Tool vs Freelancer

Why we run only on the official WhatsApp Business API — and why our WhatsApp clients stay for years.

What you getTRAFIXELBulk-Sender ToolFreelancer
Official WhatsApp Business API (Meta-approved)
Fixed monthly retainer (no per-message markup)
Green Tick verification handling
Click-to-WhatsApp ads (Meta) expertise
Multi-language templates (Hindi + regional)
Chatbot with NLP + human handoff
Shopify / WooCommerce cart recovery
Full BSP ownership — no lock-in
DPDP Act 2023 + Meta ToS compliant
Live Looker Studio dashboard (24/7)
30-day exit clause, zero cancellation fees

Our 10-day WhatsApp go-live process

A predictable path from "no WhatsApp presence" to "revenue-generating WhatsApp channel" — with weekly checkpoints and no black-box waiting.

  1. Day 1–2
    Discovery & WABA onboarding

    Business goals, opt-in strategy, BSP selection, phone number provisioning, Facebook Business Manager verification.

  2. Day 3–5
    Templates & flows

    Marketing + utility + authentication template design, Meta approval (24–72hr), welcome + FAQ + qualification flows built.

  3. Day 6–8
    Chatbot & integrations

    Chatbot logic, human-agent handoff, CRM sync (Zoho / HubSpot / Sheets), Shopify / WooCommerce webhooks, opt-in widgets on site.

  4. Day 9–10
    First broadcast + go-live

    Segmented broadcast, CTWA ad launch (if applicable), Looker Studio dashboard, team training, SOP handover.

  5. Month 1–2
    Optimize & scale

    Template A/B tests, chatbot drop-off fixes, CTWA creative refresh, cart-recovery timing tuning, cost-per-conversation optimization.

  6. Month 3+
    Compound & report

    Monthly strategy calls, quarterly reviews, list segmentation deepening, LTV-based campaigns, cross-channel attribution.

Fixed monthly WhatsApp retainers

Predictable pricing, transparent scope. Meta conversation fees passed through at cost — no per-message markup. 30-day exit clause on every plan.

Starter WhatsApp
₹12,000
per month · up to 25k conversations

Local businesses, coaching, clinics, early-stage D2C testing WhatsApp

  • WABA setup (add-on)
  • 5 marketing + 3 utility templates
  • Basic chatbot flow (5 nodes)
  • 1 CRM integration (Sheets / Zoho / HubSpot)
  • Weekly broadcast (up to 2/week)
  • Looker Studio dashboard
  • Monthly strategy call (30 min)
  • WhatsApp support (24hr SLA)
Get a fixed quote
Most popular
Growth WhatsApp
₹25,000
per month · up to 1L conversations

Scaling D2C, coaching, healthcare, real estate — high broadcast volume

  • Everything in Starter
  • Advanced chatbot (NLP + branching)
  • Click-to-WhatsApp ads management
  • Shopify / WooCommerce cart recovery
  • Multi-language templates (Hindi + regional)
  • Green Tick application (add-on)
  • Bi-weekly strategy calls
  • Dedicated account manager
Get a fixed quote
Scale WhatsApp
₹50,000+
per month · unlimited conversations

Ecommerce 5Cr+, national D2C, high-volume lead-gen, enterprise

  • Everything in Growth
  • Multi-number / multi-catalog setups
  • Custom API integrations
  • Advanced segmentation + LTV cohorts
  • Human agent team management
  • Weekly executive report + Loom
  • Quarterly business reviews (QBRs)
  • Priority WhatsApp + Slack channel
Get a fixed quote

Industries we run WhatsApp marketing for

Deep vertical experience across the categories where WhatsApp delivers the highest ROI in India.

D2C & Ecommerce

Cart recovery, order confirmation, cross-sell, catalog browse, VIP tier broadcasts, loyalty flows.

Coaching & EdTech

CTWA lead ads for JEE/NEET/UPSC, batch reminders, fee EMI alerts, doubt-solving bots, parent updates.

Real Estate & Builders

Project brochure delivery, site-visit booking, EMI calculators, RERA docs, buyer-journey nurture.

Healthcare & Clinics

Appointment booking, prescription refills, report delivery, follow-up reminders, campaign broadcasts.

Fashion, Beauty & Jewellery

New drop broadcasts, catalog carousels, personal stylist chats, order status, festival campaigns.

Home & Local Services

Interior design, salons, wedding, home cleaning — quote requests, booking bots, review collection.

You own the WABA

Business Manager, phone number, templates, catalog — all under your credentials. Zero BSP lock-in.

Fixed retainer, cost passthrough

Meta conversation fees billed at cost — we never mark up your messaging spend.

Live Looker Studio 24/7

Every broadcast, every conversation, every ₹ — full transparency, always.

Meta-partner ecosystem

Direct working relationships with major BSPs — AiSensy, Interakt, Wati, Gupshup, DoubleTick.

Frequently asked questions

Everything Patna founders and marketing heads ask before hiring us to run their WhatsApp marketing.

Which is the best WhatsApp marketing agency in Patna?+

TRAFIXEL is Patna's leading WhatsApp marketing agency on the official WhatsApp Business API. We handle WABA onboarding, template approvals, broadcasts, chatbots, click-to-WhatsApp ads, catalogs, and CRM integration for D2C, coaching, healthcare, real estate and local services. Fixed monthly retainer — no per-message markup.

How much does WhatsApp marketing cost in Patna?+

Setup starts at ₹15,000 one-time (WABA onboarding, phone number, templates, welcome flow). Monthly retainers: ₹12,000 (Starter, up to 25k conversations), ₹25,000 (Growth, up to 1L conversations), ₹50,000+ (Scale, unlimited). Meta charges conversation fees separately (~₹0.30–₹0.90 per conversation depending on category). We pass through Meta pricing at cost — no markup.

What is the WhatsApp Business API and do I need it?+

WhatsApp Business API (WABA) is the official Meta platform for businesses sending marketing, utility and authentication messages at scale. You need it if you're broadcasting to more than a few hundred contacts, running click-to-WhatsApp ads, using chatbots, or integrating with a CRM. The free WhatsApp Business app is limited to ~256 contacts per broadcast and has no automation.

Can you get me the WhatsApp Green Tick verification?+

Yes. We handle the full Green Tick (Official Business Account) application — brand documentation, Facebook Business Manager verification, third-party press coverage, and Meta review. Approval typically takes 4–8 weeks and improves customer trust + delivery rates. Not every brand qualifies — we tell you upfront.

What open rates and conversion rates should I expect on WhatsApp?+

Typical benchmarks we see: 85–98% delivery, 40–60% open rates within 1 hour, 15–35% click rates on offers, and 4–12x higher conversion vs email for D2C and 3–8x higher qualified-lead rate vs SMS for lead-gen. Abandoned-cart recovery on WhatsApp typically recovers 25–45% of carts vs 8–12% on email.

Do you run Click-to-WhatsApp (CTWA) ads?+

Yes. Click-to-WhatsApp ads are our highest-ROAS acquisition channel for coaching, real estate, healthcare, D2C and local services. We run them on Facebook + Instagram with a native chatbot handoff, qualification questions, WhatsApp-first landing chats, and CRM sync. Typical CPL is 40–70% lower than form-based lead ads.

Which WhatsApp Business Solution Provider (BSP) do you use?+

We are BSP-agnostic and pick the best fit per client — AiSensy, Interakt, Wati, Gupshup, DoubleTick, Whatso, or direct Meta Cloud API. We negotiate BSP rates on your behalf and hand over full ownership. If you already have a BSP, we work inside your existing account — no forced migration.

Can you build WhatsApp chatbots and automation flows?+

Yes. We build no-code and code-based flows: welcome, FAQ, lead qualification, appointment booking, order tracking, catalog browse, cart recovery, feedback, and human-agent handoff. Multi-language (Hindi, English, Hinglish, Bhojpuri), NLP-based intent detection, and CRM sync (Zoho, HubSpot, Salesforce, LeadSquared, Google Sheets).

Is bulk WhatsApp messaging legal in India?+

Broadcasts via the official WhatsApp Business API using pre-approved templates and opted-in contacts are 100% legal and compliant with Meta's policies + DPDP Act 2023. Unofficial bulk senders (grey-market APKs, modified apps) violate Meta ToS, get numbers banned within days, and can attract legal action. We only use the official API.

How long does WhatsApp Business API setup take?+

Standard timeline: Day 1–2 Facebook Business Manager verification + phone number onboarding. Day 3–5 template design and Meta approval. Day 6–8 chatbot flows + CRM integration. Day 9–10 first broadcast + go-live. Green Tick verification runs in parallel and takes 4–8 weeks separately.

Do you handle abandoned cart recovery on Shopify / WooCommerce?+

Yes. We build event-triggered flows: cart abandoned (1hr, 24hr, 72hr), order confirmation, shipping updates, delivery, feedback, review request, cross-sell and win-back. Native integrations with Shopify, WooCommerce, Magento, Dukaan, Instamojo. Typical cart recovery lift: 25–45% vs 8–12% on email.

Can I broadcast in Hindi, Bhojpuri and Maithili?+

Yes. All templates support Unicode — Hindi, Bhojpuri (Devanagari), Maithili, Bengali, Tamil, Telugu, Marathi, Gujarati and 50+ languages. Regional-language broadcasts consistently outperform English in tier-2 and tier-3 markets by 2–3x on CTR. We localize per region for Bihar, UP, Jharkhand and pan-India campaigns.

What kind of reporting do you provide?+

A live Looker Studio dashboard: conversations sent/delivered/read/replied, template performance, chatbot funnel drop-offs, CTWA campaign ROAS, cart recovery revenue, and BSP cost tracking. Weekly WhatsApp summary + monthly written report + 45-min strategy call.

Do you work with clients outside Patna?+

Yes. Around 60% of our WhatsApp marketing clients are outside Patna — Delhi NCR, Bengaluru, Mumbai, Hyderabad, Dubai and US. Everything runs over WhatsApp, Loom, Google Meet and Looker Studio. Patna clients also get on-site monthly strategy meetings.

Is TRAFIXEL a registered WhatsApp marketing agency?+

Yes. TRAFIXEL is the brand of Gajendra Training Technologies LLP — a registered Indian LLP with valid GST, registered office in Mirzapur, Samastipur, Bihar. GST-compliant invoices. Engagements above ₹50k/month sign a written contract with defined scope, KPI targets and a 30-day exit clause. No lock-in.

Free WhatsApp channel audit · 24-hr response

Ready to turn WhatsApp into your #1 revenue channel?

Share your current BSP (or lack of one), monthly conversation volume and target CPL / recovery goal. We'll send back a free 20-page audit, a fixed retainer quote, and a 10-day go-live plan within 24 hours.

Serving Patna · Bihar · India · Global · GSTIN & LLP registered · +91-88737-14570