Which is the best WhatsApp marketing agency in Patna?+
TRAFIXEL is Patna's leading WhatsApp marketing agency on the official WhatsApp Business API. We handle WABA onboarding, template approvals, broadcasts, chatbots, click-to-WhatsApp ads, catalogs, and CRM integration for D2C, coaching, healthcare, real estate and local services. Fixed monthly retainer — no per-message markup.
How much does WhatsApp marketing cost in Patna?+
Setup starts at ₹15,000 one-time (WABA onboarding, phone number, templates, welcome flow). Monthly retainers: ₹12,000 (Starter, up to 25k conversations), ₹25,000 (Growth, up to 1L conversations), ₹50,000+ (Scale, unlimited). Meta charges conversation fees separately (~₹0.30–₹0.90 per conversation depending on category). We pass through Meta pricing at cost — no markup.
What is the WhatsApp Business API and do I need it?+
WhatsApp Business API (WABA) is the official Meta platform for businesses sending marketing, utility and authentication messages at scale. You need it if you're broadcasting to more than a few hundred contacts, running click-to-WhatsApp ads, using chatbots, or integrating with a CRM. The free WhatsApp Business app is limited to ~256 contacts per broadcast and has no automation.
Can you get me the WhatsApp Green Tick verification?+
Yes. We handle the full Green Tick (Official Business Account) application — brand documentation, Facebook Business Manager verification, third-party press coverage, and Meta review. Approval typically takes 4–8 weeks and improves customer trust + delivery rates. Not every brand qualifies — we tell you upfront.
What open rates and conversion rates should I expect on WhatsApp?+
Typical benchmarks we see: 85–98% delivery, 40–60% open rates within 1 hour, 15–35% click rates on offers, and 4–12x higher conversion vs email for D2C and 3–8x higher qualified-lead rate vs SMS for lead-gen. Abandoned-cart recovery on WhatsApp typically recovers 25–45% of carts vs 8–12% on email.
Do you run Click-to-WhatsApp (CTWA) ads?+
Yes. Click-to-WhatsApp ads are our highest-ROAS acquisition channel for coaching, real estate, healthcare, D2C and local services. We run them on Facebook + Instagram with a native chatbot handoff, qualification questions, WhatsApp-first landing chats, and CRM sync. Typical CPL is 40–70% lower than form-based lead ads.
Which WhatsApp Business Solution Provider (BSP) do you use?+
We are BSP-agnostic and pick the best fit per client — AiSensy, Interakt, Wati, Gupshup, DoubleTick, Whatso, or direct Meta Cloud API. We negotiate BSP rates on your behalf and hand over full ownership. If you already have a BSP, we work inside your existing account — no forced migration.
Can you build WhatsApp chatbots and automation flows?+
Yes. We build no-code and code-based flows: welcome, FAQ, lead qualification, appointment booking, order tracking, catalog browse, cart recovery, feedback, and human-agent handoff. Multi-language (Hindi, English, Hinglish, Bhojpuri), NLP-based intent detection, and CRM sync (Zoho, HubSpot, Salesforce, LeadSquared, Google Sheets).
Is bulk WhatsApp messaging legal in India?+
Broadcasts via the official WhatsApp Business API using pre-approved templates and opted-in contacts are 100% legal and compliant with Meta's policies + DPDP Act 2023. Unofficial bulk senders (grey-market APKs, modified apps) violate Meta ToS, get numbers banned within days, and can attract legal action. We only use the official API.
How long does WhatsApp Business API setup take?+
Standard timeline: Day 1–2 Facebook Business Manager verification + phone number onboarding. Day 3–5 template design and Meta approval. Day 6–8 chatbot flows + CRM integration. Day 9–10 first broadcast + go-live. Green Tick verification runs in parallel and takes 4–8 weeks separately.
Do you handle abandoned cart recovery on Shopify / WooCommerce?+
Yes. We build event-triggered flows: cart abandoned (1hr, 24hr, 72hr), order confirmation, shipping updates, delivery, feedback, review request, cross-sell and win-back. Native integrations with Shopify, WooCommerce, Magento, Dukaan, Instamojo. Typical cart recovery lift: 25–45% vs 8–12% on email.
Can I broadcast in Hindi, Bhojpuri and Maithili?+
Yes. All templates support Unicode — Hindi, Bhojpuri (Devanagari), Maithili, Bengali, Tamil, Telugu, Marathi, Gujarati and 50+ languages. Regional-language broadcasts consistently outperform English in tier-2 and tier-3 markets by 2–3x on CTR. We localize per region for Bihar, UP, Jharkhand and pan-India campaigns.
What kind of reporting do you provide?+
A live Looker Studio dashboard: conversations sent/delivered/read/replied, template performance, chatbot funnel drop-offs, CTWA campaign ROAS, cart recovery revenue, and BSP cost tracking. Weekly WhatsApp summary + monthly written report + 45-min strategy call.
Do you work with clients outside Patna?+
Yes. Around 60% of our WhatsApp marketing clients are outside Patna — Delhi NCR, Bengaluru, Mumbai, Hyderabad, Dubai and US. Everything runs over WhatsApp, Loom, Google Meet and Looker Studio. Patna clients also get on-site monthly strategy meetings.
Is TRAFIXEL a registered WhatsApp marketing agency?+
Yes. TRAFIXEL is the brand of Gajendra Training Technologies LLP — a registered Indian LLP with valid GST, registered office in Mirzapur, Samastipur, Bihar. GST-compliant invoices. Engagements above ₹50k/month sign a written contract with defined scope, KPI targets and a 30-day exit clause. No lock-in.