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Reputation Management Patna

Reputation management in Patna — protect and grow trust where buyers look first.

Google reviews, review generation, brand monitoring, and crisis response for Patna hospitals, clinics, restaurants, real estate, and service businesses. Your reputation is your conversion rate.

  • Google Business Profile review strategy
  • Automated review request flows (SMS/WhatsApp/email)
  • Negative review response + escalation playbook
  • Brand mention monitoring across web + social
  • Crisis response + PR-ready statements
  • Monthly reputation score + sentiment reporting
Book a strategy call WhatsAppReply in 4 hours · Patna, Bihar
Fit check

Who this is for

  • Patna hospitals, clinics, and diagnostic labs
  • Restaurants, salons, and local retail brands
  • Real estate builders and channel partners
  • Coaches / experts building public authority
If any of this sounds familiar…

Problems we solve

One bad review costs leads

A single 1-star review on Google can tank enquiries. We respond fast and push genuine positive reviews to restore balance.

No system to ask happy customers

Automated SMS/WhatsApp/email nudges after a positive interaction turn happy customers into reviewers.

Negative feedback spreads unchecked

Brand mention monitoring catches issues early — before they become a crisis.

No idea what your reputation costs you

We tie review velocity, rating, and sentiment to enquiry volume and conversion rate.

Deliverables

What's included

Audit + setup

  • Reputation audit across Google + social
  • Google Business Profile optimisation
  • Review platform claim + cleanup
  • Sentiment baseline report

Review generation

  • Automated review request flows
  • SMS/WhatsApp/email follow-up sequences
  • QR code + landing page for in-store asks
  • Staff training + SOP

Monitoring + response

  • Negative review alerts
  • Response templates + escalation rules
  • Crisis response playbook
  • Monthly reputation dashboard
How we work

Our process

  1. 01

    Audit

    Map current ratings, reviews, mentions, and sentiment across platforms.

  2. 02

    Fix

    Claim profiles, optimise GBP, respond to existing reviews, set up alerts.

  3. 03

    Generate

    Deploy automated review request flows and staff SOPs.

  4. 04

    Protect

    Monitor mentions, respond to issues, and report on reputation-driven leads monthly.

What you can expect

Outcomes we're accountable to

4.5+
Average star rating
2–4×
Review velocity
30–60%
Enquiry uplift
Monthly
Sentiment report
Differentiators

Why TRAFIXEL

Conversion-linked

We don't just chase stars — we measure how reputation impacts actual enquiries and revenue.

India channels

WhatsApp-first review requests work better than email in Patna. We use the channels your customers actually open.

Crisis-ready

Negative review response templates and escalation playbooks keep your team prepared.

Pricing

Investment

Reputation management retainers start from ₹35k/month (audit + GBP + review generation) and scale to ₹1L+/month (multi-location monitoring + crisis response). Custom quote after audit.

FAQ

Frequently asked questions

Can you remove fake reviews?+

We can't delete reviews directly, but we flag and report fake/ guideline-violating reviews to Google and coach responses for legitimate ones.

How do you get more reviews?+

Automated post-visit SMS/WhatsApp flows, QR codes, and staff prompts — all compliant with platform policies.

Which platforms do you cover?+

Google Business Profile is primary. We also monitor Facebook, Justdial, Practo, and industry-specific platforms.

How long to see results?+

Review velocity lifts in 30–45 days; rating and enquiry impact typically visible by month 3.

Do you handle crisis PR?+

We provide crisis response messaging, internal SOPs, and coordination with PR partners for larger issues.

Ready to scale profitably?

Book a free 30-min strategy call. We'll audit your current setup and share a custom growth plan — no obligation.

No lock-in 4h reply Senior-led pod ROI-tracked